Why Do I Drop Landline Calls?

By Reginald Trotsfield

Even landlines can drop calls.
i telephone image by Melking from Fotolia.com

Dropped calls are a common source of frustration. While most people have experienced dropped calls with cell phones, they can occur on landlines as well. With many possible causes, it can be difficult to diagnose the problem.


Landline dropped calls are often caused by telephone cable problems. The telephone cables belong to the phone company, so it's impossible to fix this problem yourself. Call your telephone provider to alert them when you believe cables need to be repaired.


Faulty equipment can cause shorts that result in dropped phone calls. Test for this by disconnecting individual phones in your house to see if the problems desist when one is unplugged.

Cordless Phones

Underpowered signals or too many similar signals can confuse cordless phone receivers. Try using a corded phone to see if that fixes the issue.

Voice Over Internet Protocol

VoIP phone systems that send and receive calls over the Internet have become popular but can experience compatibility issues that derail phone service.