How to Contact FarmVille Customer Support

By Kay Ireland

FishVille, FarmVille, PetVille, YoVille: they all come from gaming company Zynga.
i Justin Sullivan/Getty Images News/Getty Images

You have to contact Zynga customer support for any problems you are having related to FarmVille. Zynga is the gaming giant behind Facebook games such as FarmVille, Mafia Wars, CafeWorld and others. Whether you need help completing a task or your application is locked up, Zynga customer support will help you navigate your issue and get you playing again. Zynga only offers online and email support for issues not related to billing. If you are having a billing related issue, call (800)762-2530.

Step 1

Open your Web browser and navigate to Zynga's support area (link in Resources).

Step 2

Read through the list of common support questions and answers beneath "The hottest issues and answers for FarmVille" in red on the left side of the Web page to see if your question has already been answered. If you don't see your question, type your question into the search bar beneath "Or find your answers by searching" in green on the right side of the page. A list of answered questions that most closely relate to your question appears.

Step 3

Click "Email Us" beneath Get Answers in green if your question doesn't appear in the list of search results.

Step 4

Click the appropriate drop-down menus and fields to enter more information about your question to help funnel your information to the appropriate support group. You also have the option to upload a JPG screenshot of your issue.

Step 5

Enter your email address or your Zynga account information and check your email or Zynga account for an answer within 48 hours.