How to Clear the HP Queue

by Tiffany Garden

When you send a print job to your HP printer, it enters in a print queue. This queue displays the status of print jobs currently waiting to be processed by the printer. An HP printer may error out or the computer may have an issue that makes all of the print jobs in the queue unable to be processed. You can clear out the print queue to try to fix the issue and resume printing.

Step 1

Click the "Start" button.

Step 2

Type "services" into the search box and click the Service search result that appears. You can also access this through "Administrative Tools" in the Control Panel.

Step 3

Right-click "Printer Spooler" and pick "Properties."

Click "Stop." Once the printer spooler service stops, the printer queue is cleared out. Click "Start" to start up the printer spooler service so the printer can receive printer jobs.


About the Author

Tiffany Garden has been a freelance writer since 2002, working in the commercial copywriting field. She has been published in a number of technical and gaming magazines, as well as on numerous websites. She also runs her own websites on a number of subjects, runs a handcrafted jewelry business and is a CompTIA A+ Certified computer technician.

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