How to Check Verizon Phone Messages

by Maya Walker
message icon image by creative from

As a Verizon Wireless or home phone customer, you can check your phone messages directly from your handset. When you are unable to answer your phone or your phone line is busy, callers can leave a short voice message. You can retrieve messages left by callers at any time by accessing the voice mail system. The process to check phone messages varies for Wireless and home phone customers.


Step 1

Press "*86" on your Verizon Wireless phone's handset.

Step 2

Press the "Send" key and enter your password when prompted.

Listen to your messages and press the "End" key when you are finished.

Home Phone

Step 1

Dial your system access number from your Verizon home phone. You received the system access number when you first set up service with Verizon.

Step 2

Enter your pass code to access the voice mail menu.

Press "1" on your phone's handset to listen to messages.


  • Wireless customers can retrieve voice messages from another phone by dialing their mobile number and pressing "#" during the voice mail greeting. Enter your pass code and listen to your messages.
  • If you are a home phone customer, you can access your messages away from home by calling the system access number and entering your home phone number when prompted. Enter your pass code and listen to your messages.


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About the Author

Maya Walker began writing professionally in 2008. Her articles have appeared on a variety of websites, covering technology, personal finance, music and health topics. Walker is pursuing a Bachelor of Arts in English at Stephen F. Austin University in Texas.

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