How to Cancel Spotify

By Randall Blackburn

Cancel your Spotify subscription from the desktop application.
i Stockbyte/Stockbyte/Getty Images

Canceling your subscription to Spotify can be challenging, especially if you don’t know where to find the option to stop the service. Spotify does not provide a support phone number, and the company may not respond promptly to emails. In order to cancel your Spotify account, you must log in to the Spotify desktop application from a computer. The mobile app does not offer the option to cancel. Cancel your free trial within the first 30 days to avoid the monthly subscription charge.

Step 1

Log in to Spotify on your computer. You cannot cancel your account from the mobile app.

Step 2

Click your Spotify username in the top navigation bar, and then click “Account.” Your Account Settings page displays.

Step 3

Click the “Subscription” tab in the top navigation menu to open your Subscription Management page.

Step 4

Click the “View Your Options” link in the Cancel Your Subscription section. The Cancellation Options screen displays.

Step 5

Click the “Click Here to Continue to the Cancellation Page” link at the bottom of the screen. The Cancellation page opens.

Step 6

Type the reason for cancellation in the text box, and then click the “Cancel Subscription” button. The Password prompt displays.

Step 7

Type your Spotify password in the Password field to confirm the cancellation.

Step 8

Click “Cancel Spotify Premium Subscription.” The cancellation date is displayed on the screen. Your subscription will expire on the day your next payment is due.