How to Cancel FiOS TV
by JaniqueBThere are many TV providers available on the market. It can be difficult choosing the best service. Verizon provides a TV service known as Verizon Fios. The company uses fiber optics for its TV service and claims its performance surpasses that of its competitors. But if a provider's service doesn't meet your expectations, you'll want to cancel.
Step 1
Call 888-553-1555 and enter the phone number associated with your account or your account number.
Step 2
Tell the customer service representative you would like to cancel your Fios TV service.
Step 3
Pay an early termination fee if you are still under contract. If you are not under contract, you are not obligated to pay a fee.
Return any equipment provided by Verizon. If not, it will charge you for the equipment. The company will send a mailing label along with instructions.
Warnings
- Customer service representatives will try hard to keep you as a customer by offering perks to get you to stay.
Photo Credits
- fiber optic computer cable image by Andrew Brown from Fotolia.com