How to Cancel FiOS TV
By JaniqueB
There are many TV providers available on the market. It can be difficult choosing the best service. Verizon provides a TV service known as Verizon Fios. The company uses fiber optics for its TV service and claims its performance surpasses that of its competitors. But if a provider's service doesn't meet your expectations, you'll want to cancel.
Step 1
Call 888-553-1555 and enter the phone number associated with your account or your account number.
Step 2
Tell the customer service representative you would like to cancel your Fios TV service.
Step 3
Pay an early termination fee if you are still under contract. If you are not under contract, you are not obligated to pay a fee.
Step 4
Return any equipment provided by Verizon. If not, it will charge you for the equipment. The company will send a mailing label along with instructions.
References
Warnings
- Customer service representatives will try hard to keep you as a customer by offering perks to get you to stay.
Writer Bio
Janique Burke has been freelance writer and editor since 2000, covering everything from finance to entertainment. She has written for "Essence," "Vibe" and "Real Health magazines." She holds a Bachelor of Arts in English from the University of Maryland and is currently working towards a Master of Science in information design and communication at Southern Polytechnic State University.