Can You Cancel an eBay Auction and Send an Invoice? (10 Steps)
By Alan Sembera
When selling on eBay there may be a time when you want to accept an offer before the auction ends. If you just want to accept the current high bid, the process is simple. But if someone offers you a set price that's higher than the current bid, you won't be able to accept unless you cancel the current auction and relist the item at the new price. Once the buyer makes the purchase, you can send her an invoice or wait for her to pay through eBay.
Sign in to your eBay account and click "My eBay."
Select the "Active" tab on the left sidebar in the Sell category.
Click the "More Options" link on your item listing and select "End Item."
Select "Sell to the Highest Bidder" to end the auction early and accept the current high bid.
Select "Item is No Longer Available For Sale" if you just want to cancel an auction that has no bids.
Select "Cancel Bids and End Listing Early" if someone has already bid on the item, and there are more than 12 hours left to bid. When the auction ends in less than 12 hours, this option is not available. You can cancel an auction with bids only one time without penalty. If you do it again, eBay will charge you its regular final-value fee based on the amount of the highest bid before cancellation.
Click "End My Listing" once you have selected a reason.
Click "My eBay" and select "Sold" from the left sidebar.
Click the "More Options" link on your item listing and then select "Send Invoice." This option is available only after a listing ends and before the buyer pays.
Enter any additional instructions or messages you want to add to the invoice. The shipping charges and payment amount will already be filled in by eBay. Click the "Send Invoice" button when done. eBay will email the invoice to the buyer.
- Be wary of offers to buy your item outside of eBay channels. These types of transactions are not covered by eBay's purchase protection program and violate eBay's terms of service.
Alan Sembera began writing for local newspapers in Texas and Louisiana. His professional career includes stints as a computer tech, information editor and income tax preparer. Sembera now writes full time about business and technology. He holds a Bachelor of Arts in journalism from Texas A&M University.