Brother Printer Spooling Errors
By Elizabeth Mott
PCWorld readers ranked Brother printers among the most reliable, with high marks for overall satisfaction in a 2011 survey aimed at scoring leading brands for features, service and support. Even dependable printers can develop problems that may combine error messages with slow or no printing with disruptions to the print queue that lists pending jobs spooled to your hard drive. To get your hardware back to work, check your setup and attempt some basic maintenance.
If printing produces print-queue error messages that indicate your job will be deleted, you can stop the print spooler, purge jobs from its queue and restart it. To start the process, right-click on the Windows Start screen and select "All Apps," right-click on "Command Prompt" and choose "Run as Administrator." In the Command Prompt screen, type "net stop spooler" without the quotation marks and press the "Enter" key to halt the spooler. After you delete the files in the "Windows" | "System 32" | "Spool" | "Printers" folder and close it, return to the Command Prompt screen and type "net start spooler" without the quotation marks. When you right-click on the Windows Start screen and choose "All Apps" to reach the Apps screen, you can access the Windows Control Panel. In its Hardware and Sound section, select "Devices and Printers," right-click on your Brother printer's icon and choose "See What's Printing." From the "View" menu, click on "Refresh" to resume use of the print spooler.
Inadequate Disk Space
To spool a print job, your operating system, printer drivers, application and document collaborate to create a temporary data file that contains all the information necessary to print your file. On a PC with a hard drive that becomes too full to allow room for spooling, your system can't hold print-job data. If your drive becomes this full, expect to experience other operating problems, including slow system performance and potential file corruption. To check your available disk space, click on the Windows Start screen and choose "Search." Type "This PC" in the search box and select the matching entry from the search results to see the overall size, free and used space for each disk or storage device on your PC. Any device that's too full will show up on the list in red type.
Corrupt Printer Drivers
Crashes, electrical power service interruptions and other instabilities can damage the driver software that talks to your OS, applications and printer. If that happens, your printing process becomes disrupted. To remove and reinstall your driver, disconnect its USB cable, right-click on the Windows Start screen and choose "All Apps" so you can access the Windows Control Panel. In the Hardware and Sound section, select "Devices and Printers," right-click on your Brother printer's icon and choose "Remove Device." When you reconnect the printer to your computer, Windows Update should see the device and offer to load its driver.
Some printing problems respond to simple fixes that may appear to have nothing to do with the misbehavior itself. Shutting down and restarting your computer, or closing and relaunching an application, may be enough to clear out the digital cobwebs that interfere with your output process. If the problem only affects one document, the file itself may be the culprit. You may be able to overcome the damage if you select and copy the entire file to the clipboard, paste it into a new document and print from there.
Information in this article applies to Microsoft Windows 8. It may differ slightly or significantly with other versions or products.
- PCWorld: Printer Reliability and Satisfaction: Brother, Canon, and Epson Lead the Field
- Brother: I'm Using Windows Vista or Later and a Network Connected Brother Machine. The Following Errors "Error -- Sent to Printer," "Sent to Printer" or "Deleting -- Printing" Appear in the PC Print Queue.
- Brother: Open the Control Panel (For Windows 8)
- Brother: Frequently Asked Questions
- Windows: Tips to Free Up Drive Space on Your PC
Elizabeth Mott has been a writer since 1983. Mott has extensive experience writing advertising copy for everything from kitchen appliances and financial services to education and tourism. She holds a Bachelor of Arts and Master of Arts in English from Indiana State University.