How to Activate My Verizon FIOS

by Dawn Gibbs

To activate Verizon FiOS, a high speed internet and television service, you must first sign up for the installation and have a FIOS technician come to your home to wire it. Since it uses a new technology, not all homes have FiOS access. Verizon has not laid cable through every neighborhood in the U.S. yet.

Wait for the installation technician to wire your home for FiOS. Do not deactivate your existing Internet service until FiOS works in your home because you will need to go online to complete the FiOS activation process. Once the FiOS technician completes the installation, he will direct you to the website you need to visit to complete the activation. The website is also in the Resources section.

Enter your Verizon FiOS phone number in the correct box on the website and click "Activate Now."

Enter your order number and your zip code in the next boxes and click "Next." Depending on what services you ordered, the website will take you through a series of prompts and questions to help you set up your account passwords and logins. Follow all the prompts, clicking "Next" as you complete the instructions. At the end of the process, the website will alert you that the activation is complete.

Call your existing Internet or cable company to cancel your service.


  • check Your FiOS technician will often complete the activation for you. You only need to follow these steps if he does not do so.

Items you will need


About the Author

Based in Richmond, Va., Dawn Gibbs writes about topics such as history, fashion, literature, crafts, alternative medicine and healthy living. Her work has appeared on and several style websites. Gibbs holds a Bachelor of Arts in history from Virginia Commonwealth University.

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