A Facebook Post Will Not Delete
By Leah Waldron-Gross
Whether you're using Facebook for a start-up business or staying in touch with existing customers, the delete post function helps you remove an unwanted update in real time and without the fear that the post will mislead or misinform a customer. Facebook allows page administrators to delete any post within a few seconds of publication, but if the site is experiencing heavy traffic, a deletion may not be possible.
To delete a Facebook status update after you have clicked "Post," hover your cursor over the pencil icon in the upper right corner of the individual post. In the drop-down menu, click "Delete." Deleting a Facebook post removes it from your news feed and your customers' news feed simultaneously.
If the delete option is not available in the pencil icon drop-down menu, Facebook may be experiencing server delays due to high traffic. This happens from time to time during important events, such as Superbowl Sunday, the Presidential election or any other event that causes a large amount of social media updating. In times when you cannot delete your post, the next best option is the "hide" function.
Hiding a post is as simple as deleting a post. Hover your cursor over the pencil icon in the upper right corner of the post. In the drop-down menu, click "Hide from Page." The hide command -- unlike the delete function -- removes the post from your Timeline, but not necessarily from your customers' news feeds. On the plus side, the hide is temporary while the delete is irreversible. To re-post a hidden post, click on "Edit Page" at the top of your Timeline or news feed. In the drop-down menu, select "Use Activity Log," which brings up a list of all activity on your page. Click on the crossed-out circle icon to re-post any of the hidden news feeds.
You must be logged in as an "Admin" to hide or delete posts. If you do not want your customer base to read a particular post, hide the post when deletion is not an option. After the post has been removed from your Timeline, send out an email to your Facebook customer base with an explanation of the error.
Leah Waldron is the head of Traveler Services at First Abroad, a gap year travel company based in Boston and London. As a travel, research and LGBT news writer, Waldron has publication credit on magazines and newspapers including "Curve Magazine," "USA Today," "The Sun Sentinel" and the "The Houston Chronicle." Waldron has a bachelor's and master's degree in creative writing from Florida State University.