How to Set up a Company Email Account on a Microsoft Surface Proby Steve Gregory
Whether your company uses a Web-based email service or has its own mail server, you can set up your company email account on the Microsoft Surface Pro through the device’s Mail app. You need your company email log-in credentials as well as specific information about the email server -- such as the Outgoing email server address -- to complete the setup process. The Mail app has the standard features that you would expect to find in the average email client, such as new email notifications and support for attachments.
Tap the "Mail" icon on the Surface's Start screen to open the Mail app.
Swipe from the right edge of the device's screen toward the middle, and then tap the "Settings" icon.
Tap "Accounts," and then tap "Add an Account."
Tap the "Other Accounts" option, and then enter your company email address and password in the appropriate fields.
Tap "Show More Details." Enter your company email address in the Username field.
Enter the Incoming and Outgoing email server addresses as well as the associated Port numbers in the appropriate fields.
Select all of the relevant check boxes, such as the "Incoming Server Requires SSL" and "Outgoing Server Requires Authentication" check boxes.
Tap the "Connect" button to complete the email setup process.
Contact your company's email administrator to get the incoming and outgoing email server addresses and the associated Port numbers. The Mail app also supports Microsoft Exchange accounts. Choose the Exchange option during the setup process, and then follow the directions to add your Exchange account. You cannot add a Post Office Protocol account to the Mail app. However, there are alternatives that enable you to read email from your POP email account on the device. For example, use the Outlook program -- which is free on Windows 8.1 -- to manage your POP email account, or download an app from the Windows Store that supports POP email access.
Information in this article applies to a Microsoft Surface Pro running Windows 8.1. Instructions may vary slightly or significantly with other versions of the program.
- Microsoft Surface: Set Up and Use Mail
- Microsoft Windows: Mail App for Windows
- Microsoft Support: How to Configure an Exchange Account and How to Troubleshoot Exchange Account Connectivity Issues in the Mail App in Windows 8 and Windows RT
- The Exchange Team Blog: Supporting Windows 8 Mail in Your Organization
- Microsoft Windows: Using Email Accounts Over POP on Windows 8.1 and Windows RT 8.1
- Kevork Djansezian/Getty Images News/Getty Images