How to Delete Preferences in Acrobat 8 on a Mac

by Elizabeth Mott

Adobe Acrobat 8 Standard and Professional versions offer your Mac-based business the ability to distribute publications, forms and digital brochures that incorporate interactive features. Both versions of the application feature extensive sets of preferences that control everything from accessibility and commenting to product updates and online use. If your software begins crashing or freezing, or your documents fail to display correctly, you may wish to delete your Acrobat preferences -- "trash your prefs" -- to resolve corruption that can disrupt application functionality. Unfortunately, Acrobat stores its prefs files in multiple locations.

Double-click on the Finder's desktop icon for your startup drive, press "Cmd-N," or open the "File" menu and choose "New Finder Window." The Finder displays the contents of your drive.

Double-click on the "Library" folder to open it, scroll to the "Preferences" folder and double-click on it to open it. Click on each of the following files and press "Cmd-Delete" to move them to the Trash:

com.adobe.acrobat.pdfviewer.plist com.adobePDFSettings.plist

Press "Cmd-PgUp" to navigate back up to the Library folder. Locate the "Users" folder and double-click on it to open it. Find the folder that displays your username and double-click it.

Locate the "Preferences" folder within your user folder. Select and delete the following files:

com.adobe.Acrobat.Pro.plist com.adobe.Acrobat.Pro_ppc_8.0.plist com.adobe.Acrobat.80.sh.plist


If your installation of Acrobat 8 continues to misbehave after you trash its preferences, run the Acrobat Uninstaller application, remove and reinstall the software. The Uninstaller appears in the Acrobat folder within your Applications folder.

After you delete its preferences, Acrobat rebuilds them the next time you launch the application.

Take the time to reset your preferences after you delete them.


Don't delete your preferences while Acrobat is running. Quit the application first.

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