Why Cyberlink PowerDVD Can't See Video?by David Wayne
The retail version of Cyberlink PowerDVD includes the codecs needed to play all video formats. The trial version, however, lacks H.264 and VC-1 codecs, preventing some computers from playing high-definition or Blu-ray video. If your computer doesn't have a video card capable of rendering hardware-accelerated graphics, you must install the missing codecs before playing some video files.
Install a Video Codec Pack
Many software publishers offer a free codec pack that includes the files necessary to play H.264 and VC-1 video. The H.264 codec enables you to play a wide range of video files, including AVI, MP4, M4V, MKV and Blu-ray discs. The VC-1 codec is less common but also enables Blu-ray and high-definition video playback. To install these codecs, visit a website such as CNET, Windows 8 Codecs or Shark 007 to download a free codec pack (links in Resources). Each of these codec packs makes Cyberlink PowerDVD compatible with H.264 and VC-1 video, but Shark 007 includes additional features, such as thumbnail previews integrated into Windows File Explorer and a comprehensive settings menu.
Upgrade Cyberlink PowerDVD
Cyberlink offers Ultra, Pro and Standard versions of PowerDVD, each including H.264 and VC-1 codecs. The Ultra and Pro versions are also capable of emulating a Blu-ray player, although the playback may not be as smooth as that of a hardware player since your computer processor bears a heavy workload during emulation. Visit the Cyberlink website for upgrade and pricing information (link in Resources).