How to Keep Your Bellsouth Email After Switching

By Charlotte Mission

Updated September 28, 2017

When Bellsouth merged with AT&T, people with Bellsouth Internet service were able to keep their "@bellsouth" email address instead of having to switch to an "@att" email address. AT&T considers these customers "legacy" customers, and allowed them to keep their original Bellsouth email address even after all AT&T migrated their email service to Yahoo! As a legacy customer, you can also keep your Bellsouth email address if you switch to another Internet provider.

Contact AT&T customer service. Follow the voice prompts to reach a representative who can cancel your service.

Tell a representative that you want to discontinue your Internet service but wish to retain your Bellsouth email address.

Provide the representative with your Bellsouth email address. She will verify that your legacy customer status and complete the cancellation of your Internet service.

Log in to your email account as usual through AT&T's Yahoo! webmail portal located at "" Your "@bellsouth" email address should still appear at the top of the screen.