How to Fix Errors on My Yahoo! Mail Page

by Dave Wilson ; Updated September 28, 2017

Resolve Web browser problems that cause Yahoo! Mail errors after you log in to access email. Frequent pop-up error messages may be caused by either corrupt browser settings and/or old, corrupt temporary Internet files cached locally. Clearing out old files and configurations may resolve the Yahoo! Mail errors. Delete temporary Internet files or reset the browser to default settings to fix Yahoo! Mail errors.

Clear Temporary Internet Files

Launch Internet Explorer and press “Alt” if menu items are not visible above the address bar. Click “Tools” then “Internet Options.” Click the “Delete” button in the “Browsing History” section. Click to select the “Temporary Internet files” check box. Click to clear the remaining check boxes. Click the “Delete” button. Click the “OK” button.

Start Mozilla Firefox and press “Ctrl-Shift-Del." Click to select the “Cache” check box. Click to clear the remaining check boxes. Click the “Clear Private Data Now” or “Clear Now” button.

Open the Safari Web browser and press the “Alt” key so the menu items are viewable. Click the “Edit” menu. Click “Empty Cache” and click “Empty.”

Restart the Web browser. Connect to Yahoo! Mail and verify that errors no longer appear.

Web Browser Reset

Open Internet Explorer and press “Alt” key if menu items are not listed above the address bar. Click the “Tools” menu and then click the “Advanced” tab. Click to clear the “Delete personal settings” check box. Click “Reset” in the “Reset Internet Explorer Settings” box. Click “Close” and click “OK.” Restart Internet Explorer.

Open the Safari Web browser and click the “Gear” icon on the right side of the Web browser window. Click the “Reset” button in the window that appears. Restart Safari.

Click the Windows “Start” button, then type “firefox –safe-mode” in the “Search” box and press “Enter.” Click to select the “Disable all add-ons,” “Reset toolbars and controls,” and “Reset all user preferences to Firefox defaults.” Click the “Make Changes and Restart” button.

Launch your Web browser and connect to Yahoo! Mail. Verify that errors no longer appear.

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About the Author

Dave Wilson has been writing technical articles since 1993, including manuals, instructional "how-to" tips and online publications with various websites. Wilson holds a Bachelor of Arts in psychology from the University of California, Los Angeles and has Microsoft, Cisco, and ISC2 (CISSP) technical certifications. He also has experience with a broad range of computer platforms, embedded systems, network appliances and Linux.

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