How to Unlock a Verizon Prepaid Phone

By Palmer Owyoung

Updated September 28, 2017

Unlock your Verizon prepaid phone so that you can use it with a SIM from any network.
i carte sim image by mattei from

If you purchased a Verizon prepaid phone but want to change to a different carrier, you need to get your phone unlocked. Depending on how long you have been with Verizon, you may be able to get an unlock code for free.

Turn your phone on and dial *#06#. This brings up a 15-digit serial number, also called the IMEI. You need this in order to create the subsidy unlock code.

Call Verizon's customer service department, at *611 if you are using your wireless phone. Otherwise, call 888-294-6804 and ask for a subsidy unlock code. Verizon generally gives you a code if you have been a customer for at least 90 days (you must purchase a code otherwise). Provide the representative with the IMEI number so that Verizon can generate a code.

Choose an online store where you can purchase an unlock code; as of 2010 this costs between $15 and $30.

Turn off your mobile phone and take out the battery. Remove the SIM card that sits beneath the battery and replace it with a new card from another network.

Replace the battery and turn the phone on. Type in your unlock code and click “OK.” Wait for the phone to restart and you will receive a message that says your phone is successfully unlocked.