Common Problems With a Wii

By Johnny Kampis

Updated September 22, 2017

Although the Nintendo Wii hasn't experienced mass difficulties like the "three red lights" malfunction common to the Microsoft Xbox 360, this home video game console will have problems from time to time. If your Wii stops operating for some reason you can try some troubleshooting steps to work through the problem.

No Power

Check the AC adapter if the power light does not come on when you press the power button. The adapter must be completely plugged into both the Wii console and the wall outlet. If this doesn't work, disconnect the adapter from the wall outlet and wait a couple of minutes. Plug it back in and try to turn the Wii on again.

No Picture or Sound

If you turn on the Wii but see no picture ensure you have the audio-video cable plugged into both the Wii and the appropriately colored slots on the back of your television. Turn the TV to the correct video channel and inspect the mute function on the remote. Some sound problems are simply a matter of the mute being activated by accident.

Wii Remote Not Working

Examine the batteries in the Wii remote for correct installation. Inspect the sensor bar. It must be correctly installed and properly placed near the front of the TV top so nothing blocks the signal between it and the remote. Press the red sync buttons on both the Wii remote and Wii console to sync the two devices.

Game Disc Not Working

The Wii plays titles for the GameCube and Wii, but not CDs, DVDs or other discs. Your Wii console will also only play games made for your region. Check the disc for debris and wipe it with a dry, soft cloth if it appears dirty.


Playing the Wii excessively causes repetitive strain injuries in some users. Some reported ailments include injuries to the back, elbow, wrist, knee and shoulders. Doctors recommend "warming up" with stretches before playing and to take at least a 15-minute break every hour.

Wii Remote Wrist Strap

The strings of some early Wii remotes weren't strong enough to keep the strap and the remote connected. Reports of flying remotes hitting other players or breaking household objects were common in the early days of the Wii. Nintendo issued remotes with thicker wrist strap strings and no-slip covers to help players hold onto the device.