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Password Recovery for Yahoo!

by Angela M. Wheeland ; Updated September 28, 2017

Yahoo! is a free customizable website that includes free tools such as email, games, sports and chat. When you forget your password, you cannot utilize tools or access your Yahoo! Mail. Yahoo! has a recovery system that allows its users to reset their password by retrieving it through an alternate email source or by answering security questions. Update the email and security questions regularly in order to prevent account loss.

Reset Your Password Through Email

Click “Forgot You Password” on Yahoo! Messenger or “I can’t access my account” on the Yahoo! Mail login page. Your browser will take you to the Yahoo! password-recovery page.

Select the button next to “I forgot my password.” Click “Next.”

Enter your Yahoo! user name and enter the security code into the "Enter the code shown" field. Click "Next."

Enter your alternate email address. Your alternate email address is the address you listed when registering for a Yahoo! account. Click “Next.”

Check your email. Yahoo! will send you a message to reset your password.

Reset Your Password Without E-mail

Click “Forgot You Password” on Yahoo! Messenger or “I can’t access my account” on the Yahoo! Mail login page. Your browser will take you to the Yahoo! password-recovery page.

Select the button next to “I forgot my password.” Click “Next.”

Enter your Yahoo! user name and enter the security code into the "Enter the code shown" field. Click "Next."

Click “I cannot access any of the above” and click “Next.”

Enter the answer to the first security question. These questions were previously set when you created your Yahoo! account. Answering these questions proves to Yahoo! that this account belongs to you. Click “Next.”

Enter the answer to the second security question and click “Next.” Yahoo! takes you to a new page that allows you to reset your password.

Enter your new password and then retype it. Click “Next.” Your password is recovered.

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About the Author

Angela M. Wheeland specializes in topics related to taxation, technology, gaming and criminal law. She has contributed to several websites and serves as the lead content editor for a construction-related website. Wheeland holds an Associate of Arts in accounting and criminal justice. She has owned and operated her own income tax-preparation business since 2006.

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