How to Fix a Grayed Out Print for a PDF

By Ray Padgett

Updated September 28, 2017

Fixing a grayed out Print button requires a print-enabling password.
i computer image by blaine stiger from

Users wishing to print a PDF file can sometimes be frustrated with a grayed out “Print” button. This prevents the user from printing the document. Opening the PDF with another application will not work. The issue here is security. The document’s creator disabled printing the document without a password. Once you get that password, you can fix the grayed out "Print" button.

Get the printing password from whoever created the PDF. If you downloaded it from the Internet, return to the site hosting the PDF and see if it is listed there.

Open the PDF file using Adobe Acrobat.

Click the button labeled “Secure” at the top of the window.

Click the link marked “Remove Security.”

Type the password.

Click “OK.”

Press the “Print” button. It will no longer be grayed out.