How to Cancel My Big Fish Games Account
By Lynn Anders
Updated September 22, 2017
Big Fish Games allows you to play a variety of video games online. It also has games available to download directly to your computer, iPhone or iPad. The first month of playing is free. But after the month ends, you are automatically charged a monthly membership fee unless you cancel your membership. Big Fish Games does make it easy to cancel anytime online without the need to contact customer support.
Click the “My Game Club” tab at the top of the page. This takes you to your main account page.
Click the blue link on in the bottom left box that says “Cancel My Membership.” This will prompt attempts by Big Fish Games to entice you to keep your account. Continue to click “Cancel” until you get to the page that says, “Your Big Fish Game Club membership is now canceled.”
Select the reason for your cancellation by clicking the box next to the appropriate option. Then click “Submit.”
Delete your billing information to ensure that no future membership fees will be charged. Do this by clicking the “Billing and Shipping” tab on the top toolbar. Then click “Delete” under your payment information.
Lynn Anders has more than 15 years of professional experience working as a zookeeper, wildlife/environmental/conservation educator and in nonprofit pet rescue. Writing since 2007, her work has appeared on various websites, covering pet-related, environmental, financial and parenting topics. Anders has a Bachelor of Arts in environmental studies and biology from California State University, Sacramento.