How to Repair XBox Error 6
By Marshal M. Rosenthal
Updated September 22, 2017
Items you will need
No. 10 Torx screwdriver
Phillips jeweler’s screwdriver
Power Y-splitter cable
Modifying the Xbox video game console allows it perform operations not intended by Microsoft. Incorrectly performing a modification can cause an error 6 to occur where the Xbox’s hard drive “locks” and refuses to function. You can repair the error 6 and return the hard drive to full functionality, providing you are willing to void the warranty and open the Xbox. You also will need a few electronic supplies and hardware tools along with another Xbox game console.
Remove the power and video cables from both Xbox game consoles. Place your Xbox face down on a table. Pull the rubber feet off the corners with the jaws of the needle-nosed pliers. Scrape the stickers on the bottom with the tip of the Torx screwdriver. Remove the screws from beneath the stickers and the rubber feet with the Torx screwdriver.
Turn the Xbox over. Pull the outer case off the Xbox with your hands. Place the outer case aside. Repeat this procedure with the secondary Xbox.
Remove the screws from around your Xbox’s hard drive with the Phillips jeweler’s screwdriver. Pull the hard drive off the Xbox. Remove the two cables plugged into the back of the hard drive with your fingers.
Place the hard drive face down on the secondary Xbox’s DVD drive. Unplug the power plug from the back of the secondary Xbox’s hard drive.
Connect one end of the power Y-splitter into the power plug on the back of your hard drive. Connect the other end of the power Y-splitter into the power plug on the back of the secondary Xbox’s hard drive. Plug the power port connector of the power Y-splitter into the power plug that was attached to the secondary Xbox’s hard drive.
Plug all of the cables back into the secondary Xbox. Turn the Xbox on.
Navigate from the Home menu to the “Music” icon. Select a song track from the list of choices presented beneath “Music.” Press the “X” button on the controller to play the song. Wait 20 seconds. Select “Stop” from the onscreen control panel.
Press the “X” button on the controller to stop the song from playing.
Carefully pull the data plug out of the back of the secondary Xbox’s hard drive. Plug the data plug into the connector on the back of your hard drive.
Try to return to the Home menu. Wait for the “error code 21” pop-up window to appear on the screen.
Remove the data plug from the back of your hard drive. Place the data plug back into the back of the secondary Xbox’s hard drive.
Turn off the secondary Xbox. Remove the power Y-splitter from both hard drives and from the power plug that was removed from the secondary Xbox’s hard drive.
Plug the power plug back into the back of the secondary Xbox’s hard drive. Remove your hard drive from the secondary Xbox. Remove the power and video cables out of the secondary Xbox.
Place your hard drive back into position in your Xbox. Attach the two plugs into the back of your hard drive. Reattach the screws.
Reverse the disassembly process to reassemble the two Xbox game consoles. Reattach the power and the video cables to your Xbox.
Wear an anti-static strap to keep static electricity at bay.
Mishandling the interior of the Xbox while the power is on can damage the components.
Marshal M. Rosenthal is a technology maven with more than 15 years of editorial experience. A graduate of Brooks Institute of Photography with a Bachelor of Arts in photographic arts, his editorial work has appeared both domestically as well as internationally in publications such as "Home Theater," "Electronic House," "eGear," "Computer and Video Games" and "Digitrends."