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How to Uninstall Sonic Solutions DLA

by Ray PadgettUpdated September 15, 2017
computer image by blaine stiger from Fotolia.com

Sonic Solutions Drive Letter Access, or DLA, is a component of Roxio’s popular CD-burning software that helps access the appropriate hard drive. However, early Vista versions the company sent out included a bug. When the user turned on the computer, he saw a message that Sonic Solutions DLA was blocked due to “compatibility issues.” This didn't affect normal system operation except that the obvious solution of uninstalling DLA failed, since the bug prevented the program from appearing in the Windows Add/Remove screen. Sonic Solutions released a patch to fix the problem, remove DLA, and get Roxio working. Because Dell computers come with Roxio pre-installed, the procedure differs slightly for them.

For Non-Dell Computers

Determine whether you have the 32-bit or 64-bit version of Vista. If you are unsure, right-click the “Computer” icon and select “Properties.” Look at “System Type” under the System tab. It will say 32-bit or 64-bit there.

Go to the Roxio support page (see Resources).

Scroll down to the heading “For Retail and Trial Customers.”

Download the patch appropriate for your system (32-bit or 64-bit).

Click “Run.”

Follow the onscreen instructions to uninstall Sonic Solutions DLA.

Restart your computer.

For Dell Computers

Go to the Roxio support page (see Resources).

Scroll down to the bottom of the screen where you see “For Dell Customers.”

Click the link to download the patch.

Click “Run."

Follow the onscreen instructions to uninstall Sonic Solutions DLA.

Restart your computer.

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