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My Xbox Wireless Controller Won't Connect

by Marshal M. RosenthalUpdated September 22, 2017

Items you will need

  • "AA" batteries

  • Wired Xbox 360 controller

The Xbox 360 wireless controller relies on a radio-frequency signal (RF) to connect it to the game console. The vibration setting on the Xbox 360 can interfere with the RF signal connecting the game console to the wireless controller. You can correct for the problem by disabling the vibration feature, which will not void the Microsoft warranty or require any special tools. You will be able to get back to playing games once you have fixed the Xbox 360 wireless controller so that it is again connecting to the Xbox 360.

Remove the battery compartment lid on the back of the Xbox 360 wireless controller with your fingers. Remove the batteries from the battery compartment. Dispose of the batteries properly.

Insert fresh batteries into the battery compartment. Put the battery compartment lid back onto the Xbox 360 wireless controller.

Plug a wired Xbox 360 controller into one of the controller ports on the Xbox 360. Turn the Xbox 360 on.

Navigate to the “Settings” menu. Select “Preferences,” then select “Vibration.”

Click on the “Enable Vibration” checkbox to remove the checkmark.

Navigate back to the Home menu.Turn off the Xbox 360. Remove the wired Xbox 360 controller from the controller port on the Xbox 360.

Turn on the Xbox 360. Press down on the “Xbox Guide” button at the center of the Xbox 360 wireless controller for three seconds to pair it with the game console. Release the button after the button flashes.

Tips

Turn off any cell phone or electronic device on your person that could interfere with the RF signal connecting the Xbox 360 wireless controller and the Xbox 360.

Warnings

A wireless home network can interfere with the RF signal the Xbox 360 wireless controller relies on for connecting to the Xbox 360.

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