How to Check My Landline Voice Mail

By Tiesha Whatley

Updated September 28, 2017

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Voice mail often contains vital information, but if you are at work or on vacation and can't get to your landline phone, you need a way to check your messages. Many people still have answering machines, but phone companies now include voice mail services in their plans. By pressing only a few numbers, you can check your voice mail from your landline or another phone.

From Landline Phone

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Dial the three-key code on the landline telephone from which you want to check the voice mail messages. Check with your service provider to see what code to dial on your landline phone if it's not among the following: Regional Bell operating companies--"_98" Time Warner Cable--"_98" Comcast--"_99" Vonage--"_123" Cox Communications and Charter Communications require that you dial your own phone number from the landline to access voice mail.

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Enter your PIN (Personal Identification Number), if you have the feature enabled on the phone. For some voice mail services, you won't have to enter a PIN if checking the voice mail from the landline itself.

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Press "1," when prompted, if you would like to listen to new voice mail. From there, you can save the messages, delete them or forward them to another mailbox.

From Another Phone

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Dial your landline phone number from another phone.

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Press "#" on the keypad when you hear your voice mail greeting message.

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Enter the PIN, when prompted. When checking your voice mail messages from a phone that is not the primary landline, you will have to enter the PIN to access the messages. The PIN is the four- to six-digit number you chose when you set up your voice mail settings.

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Press "1" on the keypad, when prompted, to listen to new messages when prompted.

Tips

Some phone companies have a toll-free number you can dial to check your voice mail. Look for this phone number in the paperwork you received on setting up your account, or check the phone company's website.

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