How to Change NetFlix Accounts on an Xbox

By Amanda Kondolojy

Updated September 22, 2017

i Image Courtesy of Microsoft

An expanded feature of the Xbox 360 video game console is its compatibility with movie-rental service Nexflix's "watch it now" system. The instant queue allows Netflix subscribers to stream selected movies directly to their television, through the Xbox 360. If you have Netflix already on your Xbox 360 but want to change the account information, the process can be accomplished in a few steps.

System Settings
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Power on your Xbox 360 and press the guide button (The X button in the center) on the Xbox 360 controller to bring up the menu. Then navigate to the "Settings" blade on the right side of the menu. Use the control stick to scroll down and select "System Settings." Then press A.

Delete all Netflix occurences
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Select "Storage" from the menu, followed by "Memory Unit" and finally "Games and Apps." A list will populate with all your saved data. Scroll through the list and delete all entries that have the word "Netflix" attached to them. This effectively deletes your account on the Xbox 360.

Sign out of all devices
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Log in to the Netflix account associated with your Xbox 360 console (using a computer) and select "Sign out of all devices" from your "Account" page. Once you confirm you want to be signed out of all devices, the link between your console and the Netflix account will be removed.

Downloading Netflix
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Find the Xbox Live marketplace (on your Xbox 360) and download the Netflix instant queue streaming utility. Once the application has been downloaded, launch it from the dashboard.

Netflix app
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Launch Netflix on your Xbox 360 and log into the account you want to use on your console.


Once a Netflix account has been removed from an Xbox 360, that particular account can never be restored on another Xbox 360, as each account only has one activation code associated with it.