How to Fix DNS Error 80710102

by Lysis ; Updated September 28, 2017

The "DNS error 80710102" is an error displayed on the Sony PlayStation when attempting to connect to the Internet. It's a known problem for PlayStation users, but the answer is to disable universal plug-n-play on the router. Disabling universal plug-n-play on the router is performed through the console interface.

Open a browser window and enter the router's IP address into the navigation bar. For most routers, the default IP address is 192.168.1.1.

Enter the username and password used to access the router. Press "OK" and the console application will be shown in the browser window.

Click the "Password" tab. The UPnP settings are located in the same window as the router's password settings.

Select "Disable" from the box labeled "UPnP" and click the "Save" button. Close the router's console window. Start the PlayStation machine and connect to the Internet.

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About the Author

Lysis is the pen name for a former computer programmer and network administrator who now studies biochemistry and biology while ghostwriting for clients. She currently studies health, medicine and autoimmune disorders. Lysis is currently pursuing a Ph.D. in genetic engineering.