Sent Items Are Not Showing Up in Outlook

by Deborah Lundin

When you create an email message in Outlook, it has become a given that the email will be saved in your Sent folder. Being able to go to the Sent folder and review sent emails is sometimes a necessity and when you go to check and they are not showing up, this can create stress. Outlook comes with this setting option made standard, though there are times when the setting may have been changed inadvertently.

Click the "File" menu at the top of your Outlook screen.

Choose "Options" and then select the "Mail" tab.

Scroll down to the "Save Messages" section and put a check in the box that says "Save copies of messages in the Sent Items folder." If there is already a check in the box, remove the check and restart your Outlook program. Open it back up and repeat the steps to recheck the box.

About the Author

Deborah Lundin is a professional writer with more than 20 years of experience in the medical field and as a small business owner. She studied medical science and sociology at Northern Illinois University. Her passions and interests include fitness, health, healthy eating, children and pets.