Samsung LCD Television Problems

by Robert Vaux

Samsung LCD televisions have a reputation for durable construction and crisp, clear images. Like every other kind of television, however, they do have their share of problems, and LCD TVs may not be right for your viewing conditions. It helps to understand what you're getting before you buy. Look for specific recurring issues inherent to the brand and consult Samsung's website for support options when necessary.

Types

Samsung LCD TVs tend to have the same issues other brands demonstrate--such as a tendency to blur when the onscreen action is fast and a slight pause when the viewer changes channels. There are also a few issues specific to Samsung TVs. The company has solved the comparative lack of color saturation with its models, but some models of Samsung LCD televisions--especially the UN46B8000--have issues with an oversaturation of colors. Samsung LCD TVs are prone to picking up glare on their screens from nearby light sources and suffer from a fluctuating backlight, which shifts the brightness of the image depending on the program being watched.

Identification

It's important to differentiate between a genuine problem with the Samsung LCD TV and a troubleshooting issue that can be corrected easily. If an image doesn't appear on the screen when it should, it may indicate that the lamp housing is open. Secure it properly according to the instruction manual. Samsung LCD TVs have automatic timers designed to turn the TV on and off at specific times. If your LCD TV turns off suddenly, you've probably set the timer inadvertently. Check the owner's manual and run through its troubleshooting guide before considering it a specific problem.

Prevalence

Problems of Samsung LCD TVs tend to be most prevalent with older models, manufactured when the technology was comparatively new and many bugs hadn't been worked out. The problems were lessened or eliminated as new models came out.

Causes

The source of the problems with Samsung LCD TVs depends largely on the specific nature of the problem. In the case of glare, it stemmed from the design of the screen itself, while the fluctuating backlight was caused by programming issues in the TV's software. Correcting problems such as oversaturation becomes difficult because Samsung's comprehensive onscreen menus make it difficult to find the right control to address the saturation problem.

Solutions

Samsung has a troubleshooting page on its home site, addressing many of the recurring issues for its LCD TV. For instance, the problem of motion lag can be corrected by setting the refresh rate to 120 Mhz and/or turning off the 120-Hz processing feature. The fluctuating backlight issue can be fixed by downloading firmware from Samsung's website to the TV. Other issues have been resolved by improved design for newer models. For instance, antiglare components have been added to the screens of newer TVs, which reduce or eliminate glare problems.

Photo Credits

  • photo_camera Image by Flickr.com, courtesy of Declan Jewell