How to Clean the Printhead of a Xerox 8560

by Louis Cappozzoli

The printhead is the most expensive part of the Xerox Phaser 8560, and keeping the printhead functional is an important part of limiting your printing costs. Fortunately, the printer carries several built-in functions that keep the printhead cleaned, and the user has two options to clean the printhead if problems arise. Often a printhead problem shows up as light streaks on your prints.

Press the up or down arrow on the control panel until you see the "Troubleshooting" option. Press the "OK" button once you have the "Troubleshooting" option highlighted.

Use the up or down arrow on the control panel to locate the "Print Quality Problems" option. Highlight "Print Quality Problems," and press the "OK" button.

Press the up or down arrow on the control panel to find the "Eliminate Light Stripes" option. Press the "OK" button once you have highlighted the "Eliminate Light Stripes" option.

Press the up or down arrow on the control panel until you see the "Basic" option. Highlight the "Basic" option, and press the "OK" button. This causes the printer to clean the printhead for approximately five minutes. Print out a light stripe test page. If there are any missing jets, perform another basic cleaning. If the printhead still produces stripes, continue to Step 5 to perform an advanced cleaning.

Repeat steps 1 through 3. Press the up or down arrow on the control panel until you see the "Advanced" option. Press the "OK" button once the "Advanced" option is highlighted. Use the up and down arrows to enter the missing jet number and color that is showing up as white on the light stripe cleaning page. Press the "OK" button. The machine performs an advanced cleaning. If this fails to clean your printhead, you may need to enable jet substitution or contact a technician.

About the Author

Louis Cappozzoli has been writing professionally since 2007. Cappozzoli specializes in mixed martial arts, humorous writing and office equipment reviews, which he writes for the Xerographic Supply website. He has a Bachelor of Science in operations management, and an Associate of Science in computer programming from Remington College in Jacksonville, Florida.

Photo Credits

  • photo_camera writing image by DBarby from Fotolia.com