I Can't Log Into Anything in Google Chrome

by Julius Vandersteen

When you load a website on your computer using the Google Chrome Web browser, you may run into a problem where you cannot log in to any sites. Check a few settings in the Chrome browser's Preferences menu to see if you can solve this problem. If your settings are in order, investigate whether someone has gained unauthorized access to your accounts.

Google Chrome

The free Chrome Web browser from Google works on Windows, OS X and Linux computers. You can add functionality to the browser with apps and extensions, as well as change its appearance using different themes. You can download Chrome and use it as an alternative to the default Web browser that came installed on your computer.

Cookies

Troubleshoot the problem of not being able to log in to any websites with Chrome by checking the browser’s cookies settings. Websites that use cookies to store information about a user’s identity and login information will not let you log in if cookies are disabled in your browser. Click the wrench icon at the top of the Chrome application window, then click “Preferences.” Click “Under the Hood” and verify that the cookies setting is enabled.

JavaScript

The problem could also stem from JavaScript being disabled in the browser. If a website uses JavaScript to process usernames and passwords, you won’t be able to log in until you enable JavaScript. Click the wrench icon, then click “Preferences” and the option to allow sites to run JavaScript.

Identity Theft

If you have verified that cookies and JavaScript are enabled on your computer and you have a working Internet connection that lets you access websites with Google Chrome, address the possibility that someone has gained unauthorized access to your accounts. If you use the same username and password for multiple websites, such as your bank, email account and an online forum, someone who guesses or otherwise obtains the password for one site can access the other sites as well. The unauthorized person could then change your password, locking you out of your account. Consult the customer service department for the sites you cannot access to discuss how to handle the security breach.

About the Author

Julius Vandersteen has been a freelance writer since 1999. His work has appeared in “The Los Angeles Times,” “Wired” and “S.F. Weekly.” Vandersteen has a Bachelor of Arts in journalism from San Francisco State University.

Photo Credits

  • photo_camera BananaStock/BananaStock/Getty Images