Why Can't I Download & Install IncrediMail to Windows?

by David Nield

IncrediMail is an email client for the Windows platform that offers features such as embedded backgrounds, animations and sound. If you are having trouble downloading and installing IncrediMail, there are a number of troubleshooting steps to take.

Check the Connection

Check your connection to the Web by browsing to another site. If this is working, there may be a problem with the IncrediMail servers -- download the setup file from another source, such as the Download.com or Softonic software libraries (see Resources).

Check Third-Party Software

A third-party application (such as an antivirus program or firewall) may prevent IncrediMail from installing. Check the configuration of these applications to make sure IncrediMail is allowed access to the hard drive and the Web (see Resources).

Check for Previous Versions

It's possible that a previous version of IncrediMail is preventing the application from installing. Check the Programs and Features section of Control Panel to see if IncrediMail is listed -- if so, uninstall it and then attempt to download and install the program again.

About the Author

An information technology journalist since 2002, David Nield writes about the Web, technology, hardware and software. He is an experienced editor, proofreader and copywriter for online publications such as CNET, TechRadar and Gizmodo. Nield holds a Bachelor of Arts in English literature and lives in Manchester, England.

Photo Credits

  • photo_camera email simbol image by vladislav susoy from Fotolia.com